Becoming the contact center of the future

By Theresa Hamacher, CFA and President of NICSA Question: How will investors and advisers communicate with mutual fund companies in the future? Answer: Any way they want to. That’s according to the panel of experts speaking today on NICSA’s webinar on “The Contact Center of the Future”.

Paul Haaga to speak at NICSA West Coast Meeting on April 21 in L.A.

Join us on April 21st in L.A. for NICSA’s West Coast Regional Meeting. Paul Haaga Our keynote speaker will be Paul Haaga, who is the Chairman of the Board of Capital Research and Management which manages the American Funds.

Launching NICSA News

Welcome everyone to NICSA News — our new blog! We’ll give you updates on happenings at NICSA and insights on trends in the investment management industry. We’ll provide recaps of recent NICSA webinars and conference sessions, alert you to upcoming events, let you know about updated information on regulations and best practices produced by our committees and member firms, and give you our take on industry news.

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